As a customer service oriented business, LA Moving Star, LLC is committed to respecting the privacy of our clients. This Privacy Policy applies to all the products, services and websites offered by LA Moving Star, LLC or its subsidiaries or affiliated companies; collectively, LA Moving Star “services.”

LA Moving Star, LLC adheres to the US Safe Harbor Privacy Principles of Notice, Choice, Security, Data Integrity, Access and Enforcement as defined by the U.S. Department of Commerce.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write us at

Privacy Matters

c/o LA Moving Star, LLC

7309 Lankershim Blvd,North Hollywood, CA 91605

Information we collect and how we use it

We offer many services that do not require you to register for an account or provide any personal information to us, such as a purchase of goods at one of our retail locations. In order to provide our full range of services, we may collect the following types of information:

  • The information you provide – When you arrange for a moving service or other LA Moving Star service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as our moving programs, we also request credit card or other payment account information, which we maintain in an encrypted form on secure servers. We may combine the information you submit under your account with information from other LA Moving Star services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
  • Cookies – When you visit LA Moving Star website, we send one or more cookies – a small file containing a string of characters – to your computer or another device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Google also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web. We may set one or more cookies in your browser when you visit a website, including Google sites that use our advertising cookies, and view or click on an ad supported by Google’s advertising services.
  • Log information – When you access or contact LA Moving Star website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • User communications – When you send an email or other communications to LA Moving Star we may retain those communications to process your inquiries, respond to your requests and improve our services.
  • Affiliated LA Moving Star Services on other sites – We offer some of our services on or through other websites and service providers. Personal information that you provide to those sites and service providers may be sent to LA Moving Star to deliver the service. We process such information under this Privacy Policy. The affiliated sites and service providers through which our services are offered may have different privacy practices and we encourage you to read their privacy policies.
  • Links – LA Moving Star may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality and relevancy of the services and communications we provide in the future.
  • Other sites service providers – This Privacy Policy applies to LA Moving Star only. We do not exercise control over the sites or service providers we may be affiliated with or have referred. These other sites and service providers may place their own cookies or other files on your computer, collect data or solicit personal information from you.

LA Moving Star only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:

  • Providing our services, including the relocation and related services;
  • Auditing, research, and analysis in order to maintain, protect and improve our services;
  • Ensuring the technical functioning of our network;
  • Protecting the rights or property of LA Moving Star or our clients; and
  • Developing new services.

LA Moving Star processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.

Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or user sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices unless we have obtained your prior consent.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of LA Moving Star website’s features and services may not function properly if your cookies are disabled.

You can decline to submit personal information to any of our services, in which case LA Moving Star may not be able to provide those services to you.

Information sharing

LA Moving Star only shares personal information with other companies or individuals outside of LA Moving Star in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of LA Moving Star, its clients or the public as required or permitted by law.

If LA Moving Star becomes involved in a merger, acquisition, or any form of sale of some or all its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of moving client who moved to a particular city, for example, or how many clients moved to a Los Angeles in a given year. Such information does not identify you individually.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to LA Moving Star employees, contractors, and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Data integrity

LA Moving Star processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage, and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information

When you use LA Moving Star services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information.


LA Moving Star regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or LA Moving Star’s treatment of personal information by contacting us through this website or by writing to us at

Privacy Matters

LA Moving Star, LLC

7309 Lankershim Blvd,North Hollywood, CA 91605

When we receive formal written complaints at this address, it is LA Moving Star policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between LA Moving Star and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this website or at:

Privacy Matters

LA Moving Star, LLC

7309 Lankershim Blvd,North Hollywood, CA 91605